Well, I have had a response from Nellie's Eggs. First they offered me a coupon for one egg, (.30) then retracted and offered me a free dozen. I thanked them for responding to my e-mail's and informed them their acknowledgement was a credit to their character and no refund was necessary. In all honesty I was just curious to see if I would receive a reply. So, that being said I will continue to purchase Nellie's eggs, that is, till Gladys and the girls get busy. Three weeks and counting!